Call Center Operator Grave & Day Shifts
#46011
Information Technology
Details:
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Category:
On-Campus
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Position Type:
Student Hourly
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Posted on:
April 8, 2024
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Open until:
filled
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Work Hours:
Up to 20 hours per week.
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Wage:
$ 11/hr grave shift, $ 10/day shift
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Location:
SUU Call Center
Description:
- Call Center Operators assist callers, campus visitors, and campus employees with telephone and campus navigation to correct parties.
- Call Center Operators assist with maintenance and repair requests getting submitted to appropriate personnel.
- Call Center Operators assist with on campus safety and emergency procedures.
- Call Center Operators monitor campus fire alarm systems.
- Call Center Operators take seasonal gauge readings from boiler gauges.
- ALL Operators work some holidays, weekends, and assigned grave shifts.
Qualifications:
- This is a very important and critical job. The safety of others depends on you. You will be dealing with emergency situations that require critical thinking and appropriate responses.
- It is imperative that operators have excellent telephone communication, writing skills,and spelling as well as be proficient in Microsoft Office programs such as Excel and Word.
- Must be able to read and follow directions.
- Must be able to put work expectations above personal desires while on the clock.
- Must know campus layout and be able to direct someone, via telephone, around campus.
- Must be service oriented.
- Shifts are generally 6am to 2pm, 2pm to 10pm, 10pm to 6am; adjusted accordingly for class schedules.
Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.